Review · updated 2026-08-01
Dentrix
The on-premise incumbent — the software most US practices already run.
Who it’s for
Established practices that value ecosystem breadth and staff familiarity over price transparency.
What Dentrix costs
Dentrix does not publish a price. You have to request a quote, which means you cannot budget or compare before speaking to a salesperson. No figure is published anywhere on the product site. Pricing is quoted per practice and typically bundled with a Henry Schein One support plan.
We do not repeat third-party price estimates for quote-only vendors. Several widely republished figures in this category turned out to belong to a different product — see how we compare.
What’s built in
6 of the 19 modules we track are included in the core product , 12 are paid add-ons .
| Module | Availability |
|---|---|
| Scheduling | Built in |
| Clinical charting | Built in |
| Perio charting | Built in |
| Native imaging | Paid add-on |
| Billing | Built in |
| Claims | Built in |
| Insurance eligibility | Paid add-on |
| Payments | Paid add-on |
| Patient messaging | Paid add-on |
| Online booking | Paid add-on |
| Digital forms | Paid add-on |
| Recall / reactivation | Built in |
| Analytics & KPIs | Paid add-on |
| ePrescribing | Paid add-on |
| Teledentistry | Paid add-on |
| AI features | Paid add-on |
| Open API | Via integration |
| Multi-location | Paid add-on |
| Orthodontics | Paid add-on |
“Not stated” means the vendor does not say either way on its public site. We do not infer capability that isn’t documented.
What it does well
- The largest installed base in US dentistry, so hiring staff who already know it is easy.
- Almost every third-party dental product integrates with it.
- Deep, mature clinical and financial reporting refined over decades.
Where it falls short
- No published pricing at all — you cannot budget without going through sales.
- On-premise, with the server, backup and security burden that implies.
- Heavily modular: the base product is a starting point and the useful extras are priced separately.
- Long-standing user complaints about support cost and quality relative to price.
Compare Dentrix against…
- Dentrix vs Open Dental — The cost-control choice against the incumbent
- Dentrix vs Eaglesoft — The two on-premise giants, head to head
- Dentrix vs Dentrix Ascend — Same brand, different product — and a real migration
- Dentrix vs Practice-Web — The cheapest published price vs the market leader
- Dentrix vs Adit — Front-office layer vs full practice management
Next step
Prices and features move. Before you commit, confirm the current figure with Dentrix directly, and ask specifically what is not in the base price — that is where budgets slip in this category.
Visit Dentrix(opens in a new tab)